For Patients

Make a Payment

WE CARE Patient Payment Program

Finance unexpected healthcare costs with the WE CARE® Patient Payment Program from Medfinancial. Today's deductibles are higher than ever. The good news is, you don't have to pay the full amount upon being admitted to the hospital. With the WE CARE Patient Payment Program from Medfinancial, you have the choice to break your payments into affordable monthly installments spread over 12, 24, 36, 48, or 60 months.

Don't let high deductibles stop you from getting the healthcare you need.

If you choose to carry a balance over 12 months, you can elect to pay it back over 24, 36, 48, or 60 months — we are confident we will find a payment plan that works for you. But unlike a credit card — if you ever miss a payment — you won't be charged a late fee. And, your interest rate won't go up. Also there are no pre-payment or early penalties fees for pre-payment or paying off balances early. We don't require a credit check. You qualify automatically. Just as long as you have a valid proof of identity (driver's license, resident card, military ID) and a current address and phone number, you can participate in WE CARE. Just fill out the application completely and you'll be accepted.

Why Medfinancial?

Everyone needs financial help from time to time.

Especially when unexpected healthcare costs impact you or your family's bottom line. Our goal is to deliver financing options for patients who need it most — when they need it — without the stress, frustration or worry that comes from other finance options. Medfinancial is a highly ethical and compassionate medical financing partner who understands what patients are going through when they need to fund medical necessities and emergencies.

We excel at customer care.

At Medfinancial, our Financial Advocates are knowledgeable, empathetic and understanding professionals trained to assist our customers with their needs. We believe that after surgery or hospitalization, patients should be focused on their recovery, not their finances.

How It Works

If the medical facility providing your service is participating in the WE CARE Patient Payment Program, follow the easy steps below.
  1. Fill out our short application
    Applying for WE CARE is simple. Make sure your provider participates with our program and then fill out the application. The WE CARE one-page application is easy to complete, and no credit check is necessary.
  2. Choose your payment plan.
    You decide how to finance your healthcare costs by choosing the number of months you would like to repay based on your balance. The 12-month repayment plan is guaranteed interest free, and you may be eligible for a zero interest plan for 24, 36, 48 or 60 months.
  3. We follow up with you.
    Following your visit to a provider, we’ll contact you to confirm the information you’ve provided as well as the payment plan you’ve selected. We’ll also answer all your questions. Plus, we’ll supply you with multiple ways to contact us directly via phone, email or online log-in so you can make payments, check balances or find information.
  4. When you need us, we're here.
    During your repayment period, our compassionate and understanding Financial Advocates are available Monday through Thursday, 8:00 a.m. to 7:00 p.m. EST, and 8:00 a.m. to 6:00 p.m. EST on Friday to answer your questions and provide you with the support you need.
Contact us today. We’ll be happy to answer your questions or discuss which repayment plan works best for you and your family.

PO Box 32489 • Knoxville, Tennessee 37930 • 855.PAY.MEDX
©  Medfinancial, LLC, All rights reserved.