Here you can find frequently asked questions about the We Care® Patient Payment Program from Medfinancial. Please note that your provider or medical facility must be participating in the program before you can apply. Please contact us with any additional questions.
No, this is a loan and not a credit card or line of credit.
If you would like to opt-in to text messages to stay up-to-date on your account, please contact our Financial Advocates at 855-729-6339 or send us an email at MedfinancialOperations@medfinancial.com. You can also utilize our Live Chat to speak with us in real time regarding your account!
Yes; however, each facility must be a Medfinancial partner.
Yes, and there will be one bill per responsible party.
No, everyone is approved for the We Care Patient Program.
Yes, the stated limit is $15,000 for each responsible party.
Yes, Medfinancial will notify you when your payment becomes late.
Yes, you may take another loan with Medfinancial as long as the amount does not exceed $15,000.
12 – 60 month repayment options are available based on the patient’s balance.
No, once you have signed the agreement with Medfinancial you need to continue paying Medfinancial until the loan has been satisfied.
Yes, AutoPay allows you to make your payments by automatically deducting them each month from a checking or savings account that you designate.
Your account will be sent back to the provider, at which point the provider will most likely forward it to a collection agency.