In observance of Independence Day, we will be closed on July 3rd. During this closure, you can still access and manage your account over the phone or by utilizing our patient portal. We will resume normal operations on Monday, July 6th, and respond to all correspondence. We appreciate your understanding and look forward to serving you.

To provide you with a better repayment experience, we have recently updated our patient portal! Check out our new portal by selecting the ‘make a payment’ link. If you have any questions please call our staff at 855-729-6339.

Contact Us

If you are a patient participating in the We Care® Patient Payment Program, our compassionate and understanding Financial Advocates are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

97%
Customer satisfaction rating

We Are Here to Help

  • Mail Payments Medfinancial
    DEPT #888183
    Knoxville, TN
    37995-8183
  • Correspondence / Documents Medfinancial
    P.O. Box 32489
    Knoxville, TN
    37930-2489
  • Call or Fax 855-PAY-MEDX
    (855-729-6339)
    Fax: 865-692-6368

  • Hours of Operation Monday - Friday
    8:00 a.m. - 6:00pm EST