Empower Patients, Strengthen Your Bottom Line
Affordable Solutions for Your Patients
Offer your patients a powerful third option beyond “pay upfront” or “bill me later.” Medfinancial’s We Care® programs provide accessible payment solutions that empower patients to manage their healthcare expenses.
- Non-credit based payment programs: We approve 100% of applicants, ensuring accessibility for all patients regardless of credit history.
- Flexible payment options: Patients can choose plans with 0% APR interest or low-interest bearing programs to fit their budget.
- No hidden costs: We believe in transparency. Our programs have no prepayment penalties or late fees, making costs predictable and manageable.
Stress-Free Payments, Improved Patient Satisfaction
By partnering with Medfinancial, you can alleviate financial stress for your patients, allowing them to focus on their recovery.
- Simplified payment process: Our hassle-free programs make managing healthcare expenses easy and intuitive.
- Dedicated support: Our state-of-the-art call center is staffed with compassionate professionals ready to assist patients every step of the way.
- Enhanced patient experience: With a 97% customer satisfaction rating, Medfinancial fosters positive patient interactions and strengthens your reputation for care.
Compliant and Secure — Protecting What Matters
Medfinancial prioritizes the security and privacy of patient information, adhering to the highest industry standards.
- HIPAA, FISMA/NIST and PCI compliant: We maintain strict compliance with all relevant regulations, ensuring the safety and confidentiality of patient data.
- Robust IT infrastructure: Our secure and reliable systems protect sensitive information and maintain data integrity.
- Commitment to transparency: We record 100% of calls for quality assurance and accountability, demonstrating our dedication to ethical practices.
Impactful Results for Your Organization
Medfinancial’s patient payment programs deliver tangible benefits that positively impact your organization’s financial health.
- Improved cash flow: Receive upfront funding for patient balances, reducing the burden of managing self-pay accounts.
- Reduced administrative costs: Streamline your billing processes and free up valuable staff time.
- Enhanced patient loyalty: Increase patient satisfaction and build stronger relationships through improved financial experiences.
Managing self-pay patient accounts is a growing challenge for healthcare providers.
We Care®
We Care® is for patients and families with cumulative balances over $500 and has a minimum payment requirement. This plan provides upfront funding to providers, improving their cash flow and A/R. It offers flexible payment options with no income or credit checks required, making it easier for patients to manage their healthcare expenses.
Frequently Asked Questions
Can a patient sign up individually?
No, patients must be seeking treatment at a participating facility.
Is this a recourse program?
Yes, a patient will default if he or she misses three consecutive payments. The account will be returned to the provider.
What type of assurances does the provider have that the patient will be treated with respect?
Medfinancial has the most up-to-date call center located on site, and with our monitoring technology, the quality assurance is paramount. Customer service is the key to a successful program.
As a provider, will we be given marketing materials and staff training?
Absolutely, all marketing collateral will be provided at no cost to the provider. And training is the key to patient engagement so the provider can expect not only on-site training but on going webinar training. It is key to knowing our customers from the CFO to the registrars.
What type of correspondence should our patients expect?
All patients will be a part of a very thorough workflow process that will include letters and calls to ensure that your patients stay in good standing and fulfill their obligation.