Manage Your Healthcare Payments
Conveniently manage your healthcare payments online: make payments, view statements, update your information, and enroll in AutoPay.
Focus on Getting the Healthcare You Need
Unexpected medical expenses can be stressful and we care about making your healthcare bills manageable. Our We Care® Patient Payment Program offers flexible payment plans and no hidden fees so you can focus on your recovery, not your finances.
How We Care® Works
Frequently Asked Questions
Is this a credit card?
No, this is a loan and not a credit card or line of credit.
How do I Sign Up for Text Alerts?
If you would like to opt-in to text messages to stay up-to-date on your account, please contact our Financial Advocates at 855-729-6339 or send us an email at MedfinancialOperations@medfinancial.com. You can also utilize our Live Chat to speak with us in real time regarding your account!
Can I use Medfinancial at multiple healthcare facilities?
Yes; however, each facility must be a Medfinancial partner.
As a guardian, can I sign my dependents up for Medfinancial?
Yes, and there will be one bill per responsible party.
Is there a credit check?
No, everyone is approved for the We Care Patient Program.
Is there a limit that I can borrow?
Yes, the stated limit is $15,000 for each responsible party.
Will I receive notice in the event I am late?
Yes, Medfinancial will notify you when your payment becomes late.
Can I add to an already existing account?
Yes, you may take another loan with Medfinancial as long as the amount does not exceed $15,000.
What are my payment options?
12 – 60 month repayment options are available based on the patient’s balance.
Can I pay my bill to the provider?
No, once you have signed the agreement with Medfinancial you need to continue paying Medfinancial until the loan has been satisfied.
Can I set up automatic payments?
Yes, AutoPay allows you to make your payments by automatically deducting them each month from a checking or savings account that you designate.
What happens if I can't fulfill my obligation?
Your account will be sent back to the provider, at which point the provider will most likely forward it to a collection agency.
Patient Forms
