In celebration of Thanksgiving, our offices will be closed on Thursday, November 27th, and Friday, November 28th. During this closure, patients and providers continue to have full access to our website and phone system for services and inquiries. We will resume standard operating hours on Monday, December 1st, and promptly respond to all items.

Contact Us

If you are a patient participating in the We Care® Patient Payment Program, our compassionate and understanding Financial Advocates are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

97%
Customer satisfaction rating

We Are Here to Help

  • Mail Payments Medfinancial
    DEPT #888183
    Knoxville, TN
    37995-8183
  • Correspondence / Documents Medfinancial
    P.O. Box 32489
    Knoxville, TN
    37930-2489
  • Call or Fax 855-PAY-MEDX
    (855-729-6339)
    Fax: 865-692-6368

  • Hours of Operation Monday - Friday
    8:00 a.m. - 6:00pm EST