To provide you with a better repayment experience, we have recently updated our patient portal! Check out our new portal by selecting the ‘make a payment’ link. If you have any questions please call our staff at 855-729-6339.

Contact Us

If you are a patient participating in the We Care® Patient Payment Program, our compassionate and understanding Financial Advocates are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

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Customer satisfaction rating

We Are Here to Help

  • Mail Payments Medfinancial
    DEPT #888183
    Knoxville, TN
    37995-8183
  • Correspondence / Documents Medfinancial
    P.O. Box 32489
    Knoxville, TN
    37930-2489
  • Call or Fax 855-PAY-MEDX
    (855-729-6339)
    Fax: 865-692-6368

  • Hours of Operation Monday - Friday
    8:00 a.m. - 6:00pm EST