Contact Us

If you are a patient participating in the WE CARE® Patient Payment Program, our compassionate and understanding Financial Advocates are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

Mail Payments

Medfinancial
DEPT # 888183
First Horizon Bank
Knoxville, TN 37995-8183

Correspondence/ Documents

Medfinancial
P.O.Box 32489
Knoxville, TN 37930-2489

Call or Fax

855-PAY-MEDX
(855-729-6339)
Fax: 865-692-6368
PO Box 32489 • Knoxville, Tennessee 37930 • 855.PAY.MEDX
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