Due to scheduled maintenance and updates, our patient portal is currently unavailable. Thank you for your patience and understanding as we work to improve your online experience!

Contact Us

If you are a patient participating in the WE CARE® Patient Payment Program, our compassionate and understanding Financial Advocates are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

Mail Payments

Medfinancial
DEPT # 888183
First Horizon Bank
Knoxville, TN 37995-8183

Correspondence/ Documents

Medfinancial
P.O.Box 32489
Knoxville, TN 37930-2489

Call or Fax

855-PAY-MEDX
(855-729-6339)
Fax: 865-692-6368
PO Box 32489 • Knoxville, Tennessee 37930 • 855.PAY.MEDX
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